Features
RSTickets!Pro is a robust helpdesk extension for Joomla, enabling efficient customer support through a ticketing system. It includes features like email ticket creation, knowledge base integration, and department management, streamlining the support process for both users and administrators.
Email Integration
Convert emails into support tickets automatically, simplifying the support request process.
Knowledge Base
Provide self-help resources to reduce support load and empower users.
Department Management
Organize tickets by departments for efficient handling and specialized support.
User-Friendly Interface
Simplify ticket submission and tracking for users with an intuitive interface.
Custom Fields
Collect specific information relevant to your support needs through customizable fields.
Automated Notifications
Keep users informed with customizable email alerts and updates on ticket status.
